Mission Valley YMCA

My husband's been a member for a year. He joined mainly for pickleball. However, his experience has been terrible with few pickle ball players there. He complained to management on several occasions about disrespectful and harmful behaviors of some players. The management assured him that they were spoken to. Later, on 1st February Ashley and Barbara called him and said your behavior is concerning as we got complains about you. So you have to come and sign a code of conduct. My husband said I told you about their bad behaviors have you done anything about that and why you are attacking me instead. They both said tersely we have nothing against them you have done bad to them. Now Ireally want higher managers to look into it and make sure the people like Barbara and Ashley working there must be trained well enough to listen to grievance of people more especially who are minority there.

I believe there is a huge issue with racism here from staff and other members. Some deeply unpleasant people and widespread petty/low class behavior imo. I believe this is a much wider issue with the Y writ large, sometimes subtle and sometimes MUCH less subtle. Y head office leadership and CEO bury your head in the sand at your own peril as a viable organization imo. The diversity of residents including powerful investors and their families is increasing fast in San Diego :) It appears to me that black, brown, Asian etc. people are treated like second class citizens, only tolerated if they do not speak up or do not outperform white peers in activities. I think retaliation, closed ranks and marginalization are the toxic tactics used against you if you speak up. I was so relieved when I canceled my membership. I felt relieved also as I now have confidence that my children will not be exposed to this too. Best thing I thought was to join a place where these kind of people are hard priced out. My family and I feel safe, free and happy now.

Great gym ir should I say fitness centre There are approximately more than 15 swimming lines one indoor pool and another outdoor pool, an indoor basket field, two big group classes, a cardio room, stretching room, weight room, a spinning room. You yes you can entertain yourself in here and they have really affordable prices too. I tried the free 2 days per year the they offer and I fell in love with it. There are two parking lots too

Visited while on vacation. Generous trial policy. Two great pools, one indoor and one out. Treadmills as far as the eye can see. Nice staff who checked in when I looked lost looking for a specific weight machine. Lockers don't require money or your own lock which is really nice. Even has a cafe. Also they have a super cool spin room from stages cycling. The machines are awesome and can be used outside of classes, though the classes looked cool too.

I was a visitor to Dan Diego and was here to use the pool for a couple days. Was greeted and taken care of by John at front desk; he was so patient and friendly at 5 AM! The facility was very clean and organized. Great outdoor pool and the indoor was very warm (too warm for distance laps so outdoor is better). Also you get two visits for free! How awesome is that! Thanks Mission Valley Y!!

Good amount of gym equipment, indoor basketball courts, and awesome pools. However, rates are a bit expensive at $60+ for individual. Also difficult to reach staff at front desk by phone. I canceled my membership bu email as listed on their website, but no one replied to me. Had to go in to cancel, and would've been billed again it hadn't done that. Overall good facility and equipment for everyone, but a bit too expensive and not so great service.

I was a YMCA member for about 6 months and unfortunately wouldn't recommend it to anyone. The gym facilities are nice, but their cancellation policy is absurd and their customer service is terrible. You have to cancel at least 5 days before your billing date, but you have to do it IN-PERSON which is extremely inconvenient. I requested to cancel my membership on 11/28 (in-person and in writing via email) and was billed on 12/2. After requesting a refund for the December charge, since I had expressed multiple times that I wouldn't be using the gym in December, the Member Services Rep I was working with just stopped responding. I ended up having to dispute the charge with my credit card company. I would have considered returning to the Y in the future, but I'll never do business with them again after this experience. I can't imagine that my $65 was worth a credit card dispute and a lost customer for life - but maybe they have different priorities.

This gym has a very negative culture. I've seen people fall off treadmills, or trip over equipment, and no one dies anything. No one tries to help, or shows any concern. The staff in the afternoon (with two or three exceptions) are mostly teenagers or young adults with nothing but apathy. They care little for invasions of property, or privacy. People take pictures and phone calls in locker room, staff doesn't care. Seriously felt uncomfortable at this gym.